FAQ
Is Widepay a Payment Service Provider?
Widepay is not a Payment Service Provider (PSP). Instead, it operates as a payment orchestration platform, serving as a technical intermediary between merchants and their PSPs. This configuration enables merchants to integrate with multiple PSPs and acquirers, offering a centralized system for managing payments.
Can I customize the payment experience?
Yes, Widepay allows you to fully customize the payment experience to match your brand. This includes custom payment pages, branded invoices, and more.
What does PCI DSS compliance entail, and who must adhere to it?
PCI DSS (Payment Card Industry Data Security Standard) compliance involves adhering to a set of security standards designed to ensure that all companies that accept, process, store, or transmit credit card information maintain a secure environment. This includes requirements for security management, policies, procedures, network architecture, software design, and other critical protective measures. Any organization that handles cardholder data must comply with PCI DSS to protect against data breaches and fraud.
What are the pricing options for Widepay?
Our pricing model is transparent and competitive, with various plans to suit different business needs. For detailed pricing information, please contact us.
How do I get started with Widepay?
To get started, complete the quick onboarding and sign the agreement. Once registered, you can access our documentation to integrate Widepay with your business systems. After the integration is complete, you can move to production or live. We also provide ongoing support for our clients.
What is a payment orchestration platform?
A Payment Orchestration Platform (POP) is an advanced payment infrastructure that enables businesses to manage multiple payment gateways, service providers, and payment methods through a single integration. This platform optimizes the payment process by routing transactions to the most efficient and cost-effective payment providers, managing payment failures with smart retry mechanisms, and providing robust analytics and reporting tools.
What types of payments does Widepay support?
Widepay supports a variety of payment methods, including credit/debit cards, bank transfers, e-wallets, and alternative payment methods like QR/link payments, Open Banking and Apple/Google Pay.
How does Widepay ensure transaction security?
Widepay employs advanced security measures including tokenization, account verification, and a robust risk engine to protect against fraud and ensure the safety of transactions.
What is a merchant hub?
A merchant hub is a digital interface that helps businesses oversee and manage their payments and payouts. The best hubs provide a centralized platform to view and manage transactions, as well as access other features, including reports, accounting data, and tools for fraud prevention and payment optimization.
When you sign up with Widepay, you gain access to the Merchant Hub, an all-in-one tool to manage payments, view insights, access funding, and streamline accounting.
Why use a merchant hub?
A merchant hub streamlines your workflow by automating critical tasks, including creating invoices and controlling funds. It offers a clear overview of your business and helps you manage all your payments in one place. This simplifies payment processing across multiple markets and payment options, enabling you (and your team) to easily monitor transactions, access payment data, and efficiently handle all transaction-related activities.
Why use a merchant hub?
A merchant hub streamlines your workflow by automating critical tasks, including creating invoices and controlling funds. It offers a clear overview of your business and helps you manage all your payments in one place. This simplifies payment processing across multiple markets and payment options, enabling you (and your team) to easily monitor transactions, access payment data, and efficiently handle all transaction-related activities.