Passenger
Service System
A full-cycle payment and passenger management infrastructure for airlines — from booking and ancillary services to refunds, loyalty programs and real-time settlement.
Everything airlines need in one platform
A Passenger Service System (PSS) is the core operational backbone of any airline. It manages everything from reservations and inventory to pricing, distribution and customer data — all in a single, unified integration powered by Widepay's payment orchestration.
Reservations & Booking
Passengers book via direct website, GDS, OTA or call center. Full modification and cancellation support with automated notifications.
Inventory Management
Cloud-based control of seat inventory, fare classes, and revenue data — no external hardware or mainframe equipment required.
Schedule Management
Import and export flight schedules, manage airports, routes and fare classes with full connectivity for increased lines of revenue.
Pricing Engine
Associate and manage prices with available inventory including fees, fares, taxes and ancillary services. Full pricing control in your hands.
Analytics & Reporting
Real-time revenue reporting and BI dashboards. Build custom reports, analyze profitability and export data for accounting and management.
Customer Management
Manage passenger and travel agency profiles, communications, loyalty data and customer service history from a single console.
Four pillars of a modern PSS
Distribution & Booking Engine
Provide a seamless, omnichannel booking experience. Passengers can book via IBE, GDS, OTA, travel agents or direct API — all channels synchronized in real time.
Departure Control System (DCS)
Integrated DCS communicates with TSA and airport systems to manage check-in, boarding, baggage, load control and aircraft checks for a smooth departure process.
Frequent Flyer Program (FFP)
Full loyalty program management — from point accrual and tier management to redemption and partner rewards. Fully integrated with reservations and DCS.
Payment Orchestration by Widepay
Widepay's payment layer sits at the heart of the PSS — routing every transaction to the optimal acquirer across 50+ banks, in 55+ currencies, with AI fraud scoring.
Built on industry-leading technology
Our PSS integrates best-in-class components from leading travel technology providers.
Avtra PSS
Enterprise-grade PSS platform with schedule management, inventory, ancillary, pricing and booking management — plus integrated DCS and FFP from a single cloud platform.
Learn more →Darwin Travel Technology
Cloud-based PSS with full distribution connectivity — reservations, inventory, scheduling, pricing, analytics and IBE with ATPCO/IATA compliance and GDS/NDC/interline support.
Learn more →Nemo.travel Aggregator
Advanced travel content aggregation platform connecting airlines to hundreds of global and local distribution channels, OTAs, and metasearch engines with real-time synchronization.
Learn more →Sabre Corporation
One of the world's largest travel technology companies. Widepay is integrated with Sabre GDS for global distribution, revenue management and airline operations connectivity.
Learn more →Ready to modernize your airline's payment infrastructure?
Connect Widepay's PSS-integrated payment orchestration and start processing smarter.
Talk to our team