Widestream Privacy Policy

Widestream Development OÜ (also “Widestream”, “we”, “our” or “us”) located at Jõe tn 3-301 Kesklinna linnaosa, Tallinn Harju maakond 10151 provides Widestream websitehttps://widepay.ws/ (also “website”).

This Privacy Policy describes our practices in connection with information that we, or our service providers, collect through the website, our products and/or services from which visitors to website, users of our services (“you”, “your”) are accessing this Privacy Policy.

1. Personal information we collect

We collect personal information about you from various sources.

Information we collect directly from you

When necessary, we may directly collect the following categories of information from you:

Personal details, such as your name, age, date of birth, telephone number, email address, account username and password, log in details for third-party services you choose to connect to your account or other similar information;
Service usage information, such as order and browsing histories, information about your usage of our services, or other consumption histories or tendencies;
Financial information, such as methods of payment, bank or credit card numbers (applicable only for paid services).
Communications, such as when you respond to polls or surveys, write a review, or contact us with a question, comment, or request.

Special categories of personal data

We do not intentionally collect or obtain personal data from you that are particularly sensitive or included in the special category of your personal data, unless you explicitly provide it. Special categories of personal data refer to information relating to race or ethnic origin, political opinions, religious or philosophical beliefs or other beliefs of a similar nature, trade union membership, genetic data, biometric data for the sole purpose of identifying a natural person, health data, sex life or sexual orientation.

Information we may automatically collect about you

We may collect information about you automatically through the use of cookies, tokens and similar technologies. You may limit our ability to automatically collect certain types of information by adjusting the cookie settings on your web browsers or by adjusting your preferences within your mobile device settings. If you choose to reject cookies or the collection of certain personal information, you may still use our service though your access to some functionality may be restricted.

Detailed information on the Cookies and Tracking Technologies we use and the purposes for which we use them are provided set out in ourCookies policy.

The categories of information collected through cookies and similar technologies include:

Identifiers, such as unique device identifiers, online identifiers, IP address, or other persistent identifiers;

Geolocation data, such as precise location; and

Internet or other electronic network activity information, such as browsing history, search history, device status and sensor data, or information regarding your interaction with any websites, applications, or devices associated with website.

Additionally, we may draw inferences from any of your personal information to create a profile about you, which may reflect your preferences, characteristics, psychological trends, predispositions, behavior, abilities, and aptitudes.

2. Purposes and basis for using your personal information

We may use your personal information for the following purposes:

To carry out our business operations and services; we process your personal information to provide you with access to the Service, as you have requested;
To comply with our legal or regulatory obligations; monitor safety; manage adverse events; carry out prevention and investigatory activities; carry out administrative formalities, registration, declarations or audits;
To provide you access to online services, application and platforms; to provide you information about our products;
To improve and develop our products and services; identify usage trends and develop new products and services; understand how you and your device interacts with our services; track and respond to safety concerns; determine the effectiveness of our promotional campaigns, conduct surveys;
To personalise your experience when using our products; ensure that our products are presented in the way that best suits you; understand your professional and personal interests in our content, products and services or other content and adapt our content to your needs and preferences; present you with appropriate products and offers tailored to you;
To allow us to communicate with you; respond to your requests or inquiries; provide support for products and services; provide you with important information, administrative information, required notices, and promotional materials; send you news and information about our products, our services, our brands, our operations; organise and manage professional events and congresses, including your participation to such events;
To respond to legal requests from administrative or judicial authorities, in accordance with applicable laws; comply with a subpoena, required registration, or legal process;
To protect our rights and interests; protect the health, safety, and security of Widestream personnel and premises; carry out internal audits, asset management, system and other business controls; manage business administration (finance and accounting, fraud monitoring and prevention); maintain the security of our services and operations; protect our rights, privacy, safety or property, to allow us to pursue available remedies or limit the damages that we may incur as necessary; to protect ourselves against possible fraudulent actions.
For marketing purposes: We may use your personal information to build a profile about you and place you into particular marketing segments in order to understand your preferences better and to appropriately personalize the marketing messages we send to you. We may also use your identifiers to send you marketing communications about our services and products that may be of interest to you. We may send periodic promotional emails to you if you have agreed to receive them. You may opt-out of promotional emails by following the opt-out instructions contained in the email. If you opt-out of receiving promotional emails, we may still send you emails about your account or any services you have requested or received from us.

We must have a legal basis to process your personal information. In most cases the legal basis will be one of the following:

To fulfil our contractual obligations to you, for example to provide the services that you have requested.
To meet our legitimate interests, for example to understand how you use our services and to enable us to derive knowledge from that enable us to develop new services. When we process personal information to meet our legitimate interests, we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by your interests or fundamental rights and freedoms.

We may obtain your explicit consent to collect and use certain types of personal information when we are required to do so by law (for example, in relation to our direct marketing activities). If we ask for your consent to process your personal information, you may withdraw your consent at any time by contacting us using the details at the end of this Privacy Policy.

3. Other parties that have access to your personal data

Widestream may need to share your personal data with the following authorised third parties:

Our affiliates and subsidiaries for marketing purposes, security, other products and services, and internal reporting, improving service, software development and software algorithm.
Our suppliers, service providers, other partners or vendors for marketing services, optimize services, serve online behavioral advertising, send newsletters and marketing messages, support email and messaging services, and analyze information, website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, auditing;
Where required by law: We may share your personal information with law enforcement agencies, courts, regulatory entities, other government or quasi-governmental authorities or other third parties where we believe necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party. Where it is reasonable to do so, we may also share your identifiers with any third party who makes a bona fide claim that material you have posted to our website violates their rights.
In the context of a transaction: We may share your personal information with potential transaction partners, service providers, advisors, and other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell or transfer all or a portion of our assets or business.

The following categories of your personal information may be shared with these parties:

Identifiers;

Internet or other electronic network activity information;

Geolocation data;

Financial information;

Communications.

4. Your rights

Widestream will ensure that you can exercise your rights pertaining to your Personal Data. You can exercise your rights as provided by data protection laws. To that end, Widestream informs you that you are entitled to:

Right to access personal information: When you ask to access your personal information, we will use reasonable efforts to comply with your request; however, we may not be able to provide you to access to personal information where an exemption to this right applies under the local law. In such cases, we will provide you with a reasonable explanation of why it is not possible to grant access to your personal data; In some cases your personal data is made directly available to you, for instance within your personal account
Right to data portability: you may receive your personal information, when provided electronically, in a readily-useable format;
Right to erasure: you may request erasure of your personal information;
Right to rectify: you may request rectification of inaccurate or incomplete personal information;
Right to restrict: Users exercising this right may request that we restrict our use of their personal information; and
Right to withdraw consent: Users have the right to change their mind about consenting to the use, disclosure and transfer of their personal information in accordance with this Policy. If you withdraw your consent, we may not be able to provide you with our entire service.

You also have the right to lodge a complaint with your local data protection authority.

If you would like to exercise any of these rights, please contact us as described in the “How to Contact Us” below.

5. Information security

We implement technical and organisational measures to ensure a level of security appropriate to the risk to the personal information we process through the website. These measures are aimed at providing on-going integrity and confidentiality for your personal information. We evaluate these measures on a regular basis to ensure the security of the processing however, no information system can be 100% secure, so we cannot guarantee the absolute security of your information.

You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

6. How long will we retain your personal data

Widestream will retain your personal data only for the period necessary to fulfil the purposes outlined in this Policy.

We will retain your personal information for as long as needed (or permitted) in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the service to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations, or to enable us to Defend or bring any existing or potential legal claims); whether keeping data is necessary for integration of the products and services that you use with other products and services (applicable where you have requested or provided consent to us for doing so).

If there is any personal data that we are unable, for technical reasons, to delete entirely from our back-up or other systems, we will ensure appropriate procedures to prevent any further processing or use of the data.

7. International data transfers

Your personal information may be transferred to, stored and/or processed outside your jurisdiction of residence and such jurisdiction’s data protection laws may differ from the jurisdiction in which you live.

Widestream may need to transfer (via access, visualisation, storage) your personal data in other jurisdictions, including from the European Economic Area to outside the European Economic Area, in countries which may not be regarded as providing the same level of protection as the jurisdiction you are based in.

When your personal information is transferred outside your jurisdiction of residence, it may be accessible to law enforcement and government agencies of that jurisdiction.

We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy when transferred, processed or stored outside of your jurisdiction of residence, including by using appropriate safeguards (such as contractual commitments). Where we have engaged international third parties to perform services in respect of any personal information collected from you, we will use contractual or other means to ensure such third parties offer a comparable level of protection in respect of the personal information. For more information on the appropriate safeguards in place, or if you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any data with us has been compromised), please notify us immediately in accordance with the “How to Contact Us” section below.

8. Persons under 18

The website is intended for use by persons 18 years of age and older. Under no circumstances should the website be used by children under 18 years of age, and we will not knowingly collect personal information from any person we know to be in this age group.

If a parent or guardian becomes aware that his or her child has provided us with personal information, he or she should contact us as described in the “How to Contact Us” section below. We will take steps to delete such information from our database in accordance with applicable legal requirements.

9. How to contact us

Widestream is the controller responsible for the personal information we collect and process.

Widestream welcomes any questions or comments you may have regarding this Policy or its implementation. You can send any request pertaining to using of your Personal Data by emailing[email protected].

Upon receipt of your request we may communicate to you: (i) the information required for your identification as well as the documents needed to be sent alongside your request; (ii) the time periods in which you will receive an answer to your request; (iii) how you should file your request, including the forms that you may use to file your request, if any, and; (iv) the form or means in which we will deliver you the information.

You may also file a complaint before a competent data protection authority regarding the processing of your Personal Data. While we suggest that you contact us beforehand, if you wish to exercise this right, you should contact directly the competent data protection authority.

10. How we will update this privacy policy

We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the website. Your use of the website or our other services or products following these changes means that you accept the revised Privacy Policy. We recommend that you regularly review the Privacy Policy when you visit the website.